Experience IBM Watson
Discover how IBM Watson can help your agency meet growing citizen expectations. Based on a government agency scenario, walk through an interactive form process, experience Watson search capability and the hand-off from Watson to a live agent chat.
Engage with Genesys
Learn how Genesys technology can connect citizens to services through multiple synchronized channels (web, voice, self-service, social media, chat, email, text). Genesys will demonstrate the latest solutions designed to engage citizens and deliver seamless omni-channel interactions.